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Privacy Notice

Privacy Policy
Pony Graphics Solutions

Effective from 1st of July 2006.

General Information
Pony Graphics Solutions takes your privacy seriously. Please read the following information to learn more about our privacy practices.
  • This policy covers what personally identifiable information Pony Graphics Solutions collects and how it is treated. Personally identifiable information is information that can be used to identify visitors to the http://www.ponygraphics.com Web Site. This information may be limited to an IP address or extend to personally identifiable information such as your name, address, email address, or phone number.

  • This policy only applies to http://www.ponygraphics.com and does not extend to the practices of other Web Sites that we may link to, companies that we do not own or control, or to people that we do not employ or manage.

Contact Information
We invite you to contact us if you have questions about this privacy policy.

Our Internet address is located at http://www.ponygraphics.com

    Pony Graphics Solutions
    8036 Enterprise street
    Burnaby V5A 1V7
    British Columbia Canada

    You may contact us by e-mail at info@ponygraphics.com
    You may contact us by phone on 604-444-9299

Dispute Resolution
Pony Graphics Solutions is committed to resolving any dispute you may have regarding our privacy policy quickly and efficiently.

Disputes will be handled by our customer service representative. Our customer service will promptly correct any errors.

Information Collection
When visiting Web Sites certain information about you and your computer can sometimes be collected. This section explains what information Pony Graphics Solutions collects, and how it is used.

    Information Collected - What information do we collect and why?

    We collect the following identifiable information about our visitors:
    • User name (optional)
    • User home e-mail (optional)
    • User home postal address (optional)
    • User home telephone number (optional)
    • User department (optional)
    • User business postal address (optional)
    • User business telephone number (optional)
    • User business e-mail (optional)
    • E-Store transaction records

    We collect identifiable information for the following reasons:
    • Completion and Support of Current Activity
    • Web Site and System Administration
    • Research and Development
    • Contacting Visitors for Marketing of Services or Products

    We collect information in order to better serve returning customers in our e-store.

    Our Web Site generates server log files automatically. These log files are used to generate statistical information and error reports to ensure the Web Site runs with a minimum of disruption. They are not actively used to identify individual visitors.

    Information Recipients - Who has access to the information collected?

    • Ourselves and/or our entities acting as our agents or entities for which we are acting as an agent.

    Information Retention - How long is this information retained?

    • We retain all e-store transaction records indefinately unless it is requested that we destroy them. If you would like your records to be destroyed, please contact us by mail, e-mail or telephone at the contact information provided above.